Our Minimum Standards
The baseline we believe every small and mid-sized business should meet, and the one every client of ours reaches in their first year.
These are the Minimum Standards we believe every small and mid-sized business should meet to keep its technology current and secure.
We require them of every client. If you don’t meet them yet, we bring you up to them during onboarding and your first year with us, and we plan that work into your onboarding fee and timeline.
Email and cloud storage
Microsoft 365 is at the center of our Minimum Standards. Business email, file storage and the Office apps in one secure place can make your whole team more productive overnight. Every Foundation Package includes setting it up, securing it and managing it for you.
System monitoring
Being proactive is the only way to give you great service. We install monitoring software on every covered device so we can see that your systems are working and up to date, and fix problems before they slow you down.
Security
We put leading-edge security tools on every one of your systems so you don’t have to worry about intrusions, and we filter your email to stop spam and phishing before it reaches your team.
Backups
Your data isn’t safe until it’s backed up somewhere else. Every Foundation Package includes daily, encrypted cloud backups of your Microsoft 365 email and files, kept for 30 days, so you can rest easy.
See how these fit into everything else we do on What We Do.
Start with a free IT risk assessment
We look at your security, backups, email and devices, then tell you plainly what we’d fix first. You keep the report whether or not you ever hire us.