What We Do
We are your 3rd party IT Department!
You get access to support, industry leading technology, and experts to help with your technology issues all with no hiring and cost savings!
We make IT S.I.M.P.L.E.
Service
We handle your day to day IT Operations, Issues, and Questions
Infrastructure
We monitor and make suggestions for hardware and services
Maintenance
We keep everything up to date and functioning properly
Protection
We protect your Endpoints, Network, and Data
Leadership
We work with you to shape your IT Strategy and offerings
Education
We help you and your employees with How to’s and Training
Service
We are Who You Turn to When You Have Issues
We have a support email and an icon in your task bar for reporting issues, asking questions, or making changes.
We Believe in the Right Solution Fast
Using internal set standards we evaluate and return the best possible option or options for your issues with a focus on getting the best answer in the fastest amount of time possible.
We act as Part of Your Company
By keeping up to date on what is going on with your company we can better serve you and your employees.
Infrastructure
We Handle the IT Closet
The IT Closet isn’t just for a mass of cables or loud machinery anymore, it is the lifeblood of your business and we treat it that way by making sure it is both up to date and able to handle your needs.
We Take Care of Ordering Hardware
We advise on what you need, order it through partnerships with distributors and electronics companies, set it up, and send it to you.
We Keep Track of Warranties
Equipment does break, it is just a fact, we keep track of your warranties to make sure that anything that breaks under warranty can be replaced free and quickly.
Maintenance
We Centrally Monitor All of Your Devices
The best way to make sure you don’t have downtime with your hardware is to catch any issues as soon as possible, we do this by monitoring all aspects of your devices to make sure there aren’t any issues.
We Step in to Prevent Catastrophic Failures
When one of our monitoring systems flags us we step in and take corrective measures to make sure your equipment has no down time.
We Can Fix It
Whether it is under warranty or not we facilitate the process to get your hardware fixed.
Protection
We Utilize Industry Standard Security
Anti-virus is no longer good enough, as we enter a world with multiple new standards of security we parse and select the best option for your business.
Email Security
Most corporate security intrusions make their way in through your email, we utilize the best possible email scanning and quarantine service to make sure that they don’t get in to begin with.
Up-to-Date Security Patching
The best baseline defense is making sure your systems are up to date. We monitor all of your systems to make sure this is the case.
Leadership
We are Your Chief Information Officer
We provide monthly reports and meet with you regularly to discuss your business goals along with status updates.
We Help With Your IT Budget
We cultivate strategic partnerships so that you can benefit from lower prices. We also assist in planning your annual IT Budget.
We Design Your Systems
We make sure that your system are planned and setup to be the most efficient they can be and that you get as much value out of them as possible.
Education
Systems Training
We work with you to create great training experiences for your employees.
Security Training
Security starts with the individual, we have security courses to make sure that your organization is informed on what to watch for and when to flag suspicious activity.
Here to Answer All of Your Questions
Heard of a new technology that you may want to implement? Don’t understand the behavior of something? We can help!
Our Minimum Standards
As a company we have created Minimum Standards that we believe all small and medium sized businesses should maintain to be up to date in their technology stack.
These Minimum Standards are what we require of all customers and are applied to your onboarding fee, onboarding timeline, and first year of service with us as we bring your company up to these standards.
Email and Cloud Storage
Microsoft 365 is included in all of our tiers and is at the center of what we consider to be a minimum standard for a SMB. This tool alone can increase productivity and security across your organization overnight!
System Monitoring
We believe being proactive is the only way to give you great service. So we install monitoring software to make sure that your systems are functioning and up to date.
Security
We put the leading edge of Cyber Security on each of your systems so that you don’t have to worry about intrusions. Furthermore, we make sure your email is protected from Spam and Phishing emails that could harm your company.
Backups
Your Data isn’t safe until it is backed up, we make sure that your data is backed up at a separate location so that you can rest easy.
Our Recommended Technology Platform
To make sure we can deliver world-class, fast, amazing service – we constantly work towards helping all of our clients use the Technology we know and love the best (we call this our Recommended Technology Platform or RTP for short).
We aim for all of our clients to use as much of our RTP as possible and we make sure we maintain deep knowledge and training on everything in our RTP so we can keep your IT Infrastructure nicely integrated, fast to support and world-class!
Microsoft/Azure
- M365
- Cloud Computing/Servers
- Hyper-V
- Windows 10+
Ubiquiti – Unifi
- Network
- Protect
- Access
- Connect
RingCentral
RingCentral is the gold standard of VOIP service on the market today and it is what we recommend to our clients.
Other Programs
- IronScales – Email Security
- Veeam – Backups
- Huntress – System Security
- Exclaimer – Email Signatures
Let’s Meet!
Ready to start this journey with us? Just click the button below to get started!