Who We Are
At The IT Dept, we are passionate about providing reliable and secure IT services and solutions that enable our clients to thrive.
Our Mission…
…is to build meaningful and long-lasting relationships with our clients by listening to their unique needs and challenges. We are committed to providing exceptional customer service and delivering innovative technology solutions that make their lives easier and their businesses more successful. Our ultimate goal is to be a trusted partner that our clients can rely on to help them achieve their goals.
Our Vision…
…is to be recognized as a leading MSP in the industry, known for our exceptional customer service, innovative technology solutions, and commitment to delivering measurable results for our clients. We strive to be a trusted partner that our clients can rely on and see the value of.
Values
These values reflect our commitment to our clients, our team, and our culture. We believe that they are essential to our success and the success of our clients.
Care
We care about our clients and each other. We believe in treating everyone with kindness, respect, and lending a helping hand.
Continued pursuit of knowledge
We are passionate about learning and staying up-to-date on the latest industry trends and technology. We believe in continuous education and professional development to provide the best possible value to our clients.
Having Fun
We believe in having fun and enjoying our work. We believe that a positive and engaging work environment leads to greater productivity, creativity, and job satisfaction.
Personal Ownership
We take ownership of our work and our actions. We believe in being accountable for our results, taking initiative, and being proactive in solving problems.
Meet our amazing team.
We are just people with a passion for IT and helping small to medium sized businesses with their technology needs.
Get to know us:
Alex Fulton
President
Bio: Alex’s drive for finding a solution that works for his clients needs paired with his love of technology shows itself in his work product. Through all of his experience he has been growing and honing his love for technology and small to medium sized businesses to take that passion and serve them with skilled IT support.
Experience: Alex has over 12 years of experience working with small and medium sized businesses’ IT issues. He has worked across multiple industries including commercial insurance, retail, finance, construction/maintenance, and marketing.
Hobbies: Skiing, Hunting, Home Automation, and DIY Projects
Dustin Springer
Technical Customer Experience Manager
Bio: Dustin joined The IT Dept LLC in 2024 bringing with him extensive experience with Technology both from a help desk and business perspective.
His passion for a good customer experience and good technology is what fuels his passion for our customers.Experience: Dustin has been working for multiple companies helping evolve their customer service experience over the past 10 years working directly with business owners and vendors.
Hobbies: Golf, Cooking, Reading, and Building Legos
Help Desk Employees
Level 1, 2, and 3
We have many skilled help desk employees ready to assist with your issues 24/7/365.
Leo Fulton
VP of Office Security
Bark Bark Bark
Macie Fulton
VP of Squeaky Toys
Woof Woof Woof
Let’s get to know each other!
We can’t wait to meet you.